Terms

6 The Valley, Porthcurno, St Levan, Penzance, Cornwall, TR19 6JY

These terms and conditions apply to bookings made directly with the owners of Garden Apartment Porthcurno and do not apply to bookings made through Cornish Cottage Holidays. (For terms and conditions for bookings made through Cornish Cottage Holidays please refer direct to Cornish Cottage holidays)

TERMS AND CONDITIONS OF HOLIDAY RENTAL:

The contract for a short term holiday rental will be made between the guests and the owners of Garden Apartment Porthcurno. The guests will receive a booking confirmation which is subject to the following terms and conditions.

DURATION AND TIMES OF RENTAL:

The holiday will start at 3pm on the day of arrival and end at 10am on the day of departure unless otherwise confirmed in writing by the owners.

PAYMENT:

Where a booking is made in excess of 6 weeks before commencement of the holiday, a deposit of 25% of the full rental amount for the period being booked is required to secure the booking. The balance is payable 6 weeks prior to the commencement of the holiday. This date will be clearly indicated on the booking confirmation. If the balance is not received by that date, then regrettably this will be treated as a cancellation and the deposit will be forfeitIf a booking is made less than 6 weeks prior to the commencement of the holiday the full rent is payable to secure the booking.

CHANGING A BOOKING:

The dates of a booking may be changed if this is more than 6 weeks in advance of the original booking provided that the property is available on the dates requested. If the requested dates are not available, the booking will be treated as a cancellation.

CANCELLATION:

In the event of the guests needing to make a cancellation, a cancellation fee will apply according to the following timescale. Cancellation must be made in writing or by e-mail.If notification is received more than 42 days in advance of the start date, the full deposit (25% of the full rental amount) will be retained by the owners. If notification is received less than 42 days but more than 14 days in advance of the start date, 50% of the full rental amount will be retained by the owners. The balance will be refunded to the client.

If notification is received less 14 days of less in advance of the start date the full rental amount will be retained by the owners.

We do advise that you take out holiday Cancellation insurance

NON AVAILABILITY OF GARDEN APARTMENT:

Should Garden Apartment become unavailable for any reason beyond the owners control e.g storm damage, fire, flood, on the dates booked, all monies paid by the guest(s) will be refunded in full. However the guest(s) shall have no further claim against the owners.

NUMBER OF PERSONS:

Under no circumstances may people other than those specified in the booking form occupy Garden Apartment and the total number may not exceed 6 (plus a baby) in number without the express permission of the owners.

PETS:

We are pleased to accept up to two pets, details of which must be provided by the guest(s) and agreed by the owner at the time of booking. We ask guests not to allow pets in bedrooms or on furniture or to leave them unattended in the property. Guests are responsible for clearing any fouling left by their pets (please be considerate to others,  particularly young children). A charge of £20 per pet per week is charged.

THE GUEST(S) OBLIGATIONS:

The visitor(s) agree to take good care of the property and to return it in a clean and tidy condition; be responsible for the full cost of any damage or breakages and for any exceptional cleaning. The guest(s) will not cause any annoyance or become a nuisance to occupants of neighbouring premises. The guest(s) agree not to smoke within the confines of the apartment

The guest(s) must allow the owners or their agents reasonable access to Garden Apartment such as may be required for emergency repairs etc during the period of the letting.

COMPLAINTS:

We try to take every care to prepare Garden Apartment to a high standard, enabling guests to enjoy their holidays. If a problem or cause for complaint does arise, please let us or our housekeeper know immediately and we will make every effort to assist you.

LIABILITY:

The owners accept no liability for loss or damage to the guest(s) personal possessions whilst in the property or on the owners’ land.

BREACH OF CONTRACT:

If there is a breach of these conditions by any of the booked party the owners reserve the right to re-enter Garden Apartment and immediately terminate the agreement.

AUTHORITY TO SIGN:

The person who returns the booking form by post or online certifies that he/she is over 18 and authorised to agree to these terms and conditions on behalf of all persons on the booking form. This includes those substituted or added at a later date. The signatory must be a member of the party occupying the property.

VALIDITY CLAUSE:

Each clause in these terms and conditions are severable and should any condition be deemed by a court to be illegal or void, it will not invalidate the remainder of the agreement.

 

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